Home care runs on visits. A caregiver shows up to a client’s address, works a shift, drives to the next one. If you can’t verify the visit started on time, ended on time, and happened at the right address, you can’t bill confidently, pay accurately, or sleep at night. ClockOut is built for that.
For agencies with 20 to 100 caregivers
Most agencies that pick ClockOut have outgrown paper and a group chat but do not want an enterprise rollout. Here is what the day looks like at that size.
- Caregivers clock in from their own phones. At each client home, the punch gets a GPS stamp and a resolved address, so the visit record shows where and when it started and ended. If a phone has no signal, the punch is saved and syncs later.
- Kiosk or PIN for staff without phones. A shared tablet at the office runs kiosk mode, and staff clock in with a PIN or a QR badge. Starter and up.
- Schedules with confirmations and open shifts. Publish the week, ask caregivers to confirm, and post an uncovered visit as an open shift for the team to claim. Shift reminders go out before each visit. The home care scheduling page covers the visit schedule in full.
- Approvals, then a payroll export. Clear the exception inbox, approve timesheets, and export hours. Pro adds payroll runs with formatted files for ADP, Gusto, QuickBooks, Xero and Sage.
- Scoped managers per location on Pro. Give each branch or region its own manager who sees only their own team, across up to 20 locations, each with its own geofence.
What it costs: 50 caregivers is $154 a month on Starter, $309 on Pro, with a 14-day free trial. Every active account counts, including the owner, and annual billing saves 20%. See pricing.
Where home care agencies leak money and trust
- Unverified visits. Did the caregiver actually arrive at 9:00 AM? Or 9:25? Without GPS, you have only their word.
- Paper visit logs. Lost, smudged, filled in from memory, and unbillable if the family disputes hours.
- Overtime surprises. Two caregivers, three clients, six visits a week, manual OT calculation is where mistakes get expensive.
- Clock-in disputes. Families question whether the caregiver really arrived on time. Without GPS and timestamps, it’s your word against theirs.
What ClockOut does for home care agencies
GPS-verified visit clock-in
Caregiver opens the app at the client’s door, taps clock in. We capture GPS coordinates and verify they’re inside the geofence you set for that client address. Every visit gets a timestamped, location-stamped record you can stand behind.
Per-client time allocation
Each visit is matched to the client’s address geofence and stamped with GPS, so hours are tied to the right client. End of week, you get a clean breakdown ready for billing.
Auto clock-out when the visit ends
If the agency turns on auto clock-out, ClockOut watches the client’s geofence while the caregiver is on the clock. Leave the area and, after a grace period you set, the visit closes automatically with an exception logged, so nobody forgets to clock out.
Mileage between visits
Caregivers drive from one client to the next all day. On the Pro plan, the mileage report estimates the miles between consecutive completed visits on the same day for each caregiver, computed as the straight-line distance between where they clocked out of one visit and clocked in at the next. Each leg lists the from and to addresses and the estimated miles, and the whole report exports to CSV to support reimbursement. It is a straight-line estimate, not a route or odometer reading, and same-site hops under 150 meters are ignored.
Automatic overtime and break compliance
Federal FLSA weekly overtime works automatically. On the Pro plan, the compliance pack lets you configure daily overtime thresholds, meal and rest break rules, and maximum hours. Missed meal breaks show up in the exception inbox before payroll. Pro work rules let a group, such as live-in caregivers, follow its own overtime and break rules instead of the company settings. On every plan, a salaried care coordinator can be marked exempt from overtime, with hours still tracked.
Simple for every caregiver, even offline
Big buttons. Minimal logins. Native iPhone and Android apps (ClockOut Time Clock by Ophy Labs) are on the App Store and Google Play, and it also runs in any phone browser with no download. Inside a client’s home where signal drops, a clock-in or clock-out is saved on the phone and syncs automatically with its original tap time once signal returns. The app has to have been opened on that phone first, synced punches are flagged for you, a punch that could not be checked against the geofence is recorded and flagged for review rather than blocked, punches older than 48 hours are not accepted, and breaks need a connection. For buildings that block signal all day, an office kiosk tablet on wifi is still a dependable fallback for start and end of day.
ClockOut vs the alternatives
| ClockOut | Paper logs | Generic time clock app | |
|---|---|---|---|
| GPS visit verification | ✓ | ✗ | Sometimes |
| Per-client time allocation | ✓ | Manual | ✗ |
| Mileage between visits (estimate) | Pro plan | Manual | Sometimes |
| Offline punch sync | ✓ | ✗ | Varies |
| Auto clock-out when visit ends | ✓ | ✗ | Sometimes |
| Starting price (5 caregivers) | $19 / mo | $0 + your time | Varies |
| Free tier | Up to 2 people, including you | None | Usually trial only |
| Payroll export (ADP / Gusto / QB) | ✓ | Manual | Sometimes |
| Visit-log audit trail | ✓ | Paper | ✗ |
Onboard your agency in an afternoon
- 01
Create your agency
Sign up at useclockout.com, free for up to 2 people, including you, no card needed.
- 02
Add caregivers and clients
Invite caregivers by email. Add client addresses; we’ll geocode and set a default 100m geofence. Adjust per client if needed (high-rise buildings, gated communities, etc.).
- 03
Schedule the week
Drag caregivers onto clients on the schedule view. Set recurring visits. Caregivers get a push notification with their day’s schedule.
- 04
Approve and export payroll
End of pay period, review exceptions, approve, export to ADP/Gusto/QuickBooks/CSV. Bill clients from the same verified hours data.
Related pages
- Home care scheduling software: schedule client visits as shifts, cover call-outs with open shifts, and collect confirmations.
- Employee scheduling app: recurring templates, open shifts, swaps, and confirmations.
- Free work schedule maker and time card calculator, no signup.
- GPS time clock and PTO tracker.
- Time and attendance system for 10 to 100 caregivers, and the best time clock apps for multiple locations if you cover more than one branch.
- Comparing against Connecteam? Read what Connecteam costs for 30 to 100 staff.
- Also for healthcare and cleaning services teams.
FAQ
Does ClockOut work for a home care agency with 50 caregivers?
Yes, if you do not need EVV. At 50 caregivers you get GPS-stamped clock-ins at each client address, offline punches that sync later, kiosk mode for staff without phones, schedules with confirmations and open shifts, timesheet approvals, and a payroll export. On Pro you can split the team across up to 20 locations, each with its own geofence and its own scoped manager. 50 caregivers is $154 a month on Starter or $309 on Pro, with a 14-day free trial. If your state requires EVV for Medicaid visits, keep your EVV tool for those submissions and use ClockOut for the time clock, schedule and payroll flow.
Is ClockOut an EVV system?
No. ClockOut is not an EVV (Electronic Visit Verification) system and does not submit visits to state Medicaid aggregators. It does not do Medicaid or insurance billing, clinical documentation, or care plans. It records who clocked in, the GPS location and address, and the start and end time of each visit. That fits private-pay and non-Medicaid agencies, or agencies that keep their EVV system and want a simpler clock-in, schedule and payroll tool beside it.
Is ClockOut EVV-compliant?
No. ClockOut is not a certified EVV system and does not integrate with state EVV aggregators. It records who clocked in, the GPS location and address, and the visit start and end times. If you bill Medicaid and your state requires certified EVV, use a certified system. For private-pay agencies, ClockOut’s location-stamped visit log is typically all the record keeping you need.
Can caregivers clock in without cell service?
Yes, for punches. If a caregiver has no signal at a client’s home, ClockOut saves the clock-in or clock-out on the phone and syncs it with its original tap time once signal returns. The app has to have been opened on that phone first, synced punches are flagged for you, a punch that could not be checked against the geofence is recorded and flagged for review rather than blocked, and punches older than 48 hours are not accepted. Breaks need a connection. Where a building blocks signal all day, an office kiosk tablet on wifi is a dependable fallback for start-of-day and end-of-day sign in and out.
How does auto clock-out work?
If your agency turns it on, ClockOut checks the caregiver’s position against the client’s geofence about once a minute while they’re on the clock. If they leave and don’t return within the grace period you set, the visit closes automatically and an exception is logged.
What if a caregiver doesn't own a smartphone?
Use kiosk mode: provide a low-cost tablet at the agency office for shift sign-in/out at start and end of day. For mid-day GPS visit verification, a phone is needed. Most caregivers have one, we’ve found resistance is rare once they see the app.
Does it handle live-in or 24-hour shifts?
Yes. Long shifts are supported. Meal-break deductions can be tracked, and on Pro, work rules let live-in caregivers follow their own overtime and break rules, separate from visit staff and the office. ClockOut does not by itself guarantee compliance with your state’s rules.
What does it cost for a 15-caregiver agency?
$49 a month on Starter, $99 a month on Pro (adds the compliance pack). See pricing.